From funny home videos to old photo albums and priceless documents, now’s the time to
take your personal treasures into the digital age.
Digitize precious family moments with AncestryPreserve.
From Dad’s funny home videos to old photo albums and priceless documents, now’s the time to take your personal treasures into the digital age.
From your attic to your family tree, in just three steps.
Collect your family memories, add them to the kit, and drop it off with its prepaid label at your local UPS.
Your keepsakes are handled with care from start to finish. Our team of professionals will convert them into hi-res images and videos.
Your newly digitized files will be added right to your Ancestry account—ready to share, download, and tag in your family tree.
Get an inside look at AncestryPreserve.
Expert care. Next-gen enhancements. One central location.
Professional equipment and expertise provide clarity beyond at-home scanners.
Optional AI enhancements breathe new life into old photos and videos.
Digital files are added to your Ancestry gallery, so you can download and share on any device.
AI can enhance the visual clarity of your media, with up to 3 times greater clarity for videos. From VHS to Super 8, it restores and improves image quality—sharpening details, correcting color, and removing flaws—while preserving the original look and feel.
We take pride in providing the most secure and seamless digitization experience.
With millions of kits shipped, we’ve built a process to safeguard your most personal items.
Items are professionally digitized by experts, backed by thousands of 5-star reviews.
We’ll safely repack your items and ship them back to you after digitization.
Order your kit to take your family photos, home videos, and documents into the digital age.
Standard shipping to Ancestry and $200 of shipping protection are included in the service. We currently ship to all 50 U.S. states. Note that return shipping is not included and will be billed in the quote you receive.
Yes, a tracking number is provided with every shipment, and you will receive emails about the status of your order throughout the process. If you'd like real-time tracking, feel free to add an Apple AirTag® or similar device in the box, and we will ship it back to you.
You can send as many items as you can safely pack in our kit. Here are some examples of what you could fit if you sent only 1 type of media:
Please see our Digitization Policy for more information.
Fill the kit however you like. You can leave items in their original cases, carousels, sleeves, and scrapbooks, or choose to remove them and place them in bags.
Note: We use the labels on your physical media to name your digital albums. For example, if a bag of photos is labeled “Wedding Photos” we will create an album in your gallery called “Wedding Photos.” More information on this process can be found here.
If you have more items than fit in the box, we recommend purchasing an additional kit.
It’s not uncommon for a tape to be blank, a reel or negative to be damaged, or for customers to send in items that we’re unable to digitize. We do our best to convert your media and will return all items sent, including any that we couldn’t process. With this in mind, we are unable to provide refunds if we are unable to digitize your media.
